Your privacy is of the utmost importance to Le Groupe Actiplus, which is responsible for this site. The purpose of this privacy policy is to inform you:

  • How your personal information is collected and processed. Personal information includes any information that may identify you. This includes your first and last name, your age, your postal address, your e-mail address, your location and your IP address;
  • What are your rights regarding this information?
  • Who is responsible for processing the personal information collected and processed ;
  • To whom this information is sent ;
  • Eventually, the site’s policy on cookies.

This privacy policy supplements the General Terms and Conditions of Use, which you can consult at the address below:

https://groupeactiplus.ca/

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

  • Name
  • First name
  • E-mail address
  • Telephone/fax number
  • City

The personal information we collect is gathered through the methods described below, in the “Forms and methods of collection” and following sections.

2. FORMS AND COLLECTION METHODS

Your personal information is collected through the following methods:

  • Submission form
  • Information request form

We use the information collected for the following purposes:

  • Order tracking
  • Information/Promotional offers
  • Statistics
  • Contact

3. LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files enable us to process statistics and traffic information, facilitate navigation and improve service for your convenience.

a) Description of cookies used by the site

This mainly concerns the following information:

  • IP address
  • Operating system
  • Visited pages and queries
  • Time and day of connection
  • Origin of visitors to the website

The use of such files enables us to achieve the following objectives:

  • Improved service and personalized welcome
  • Create personalized consumption profiles
  • Statistical studies

When browsing the site, third-party cookies may be stored. In particular, these are the following third parties: Google Analytics, Facebook, Youtube, Google Fonts, Cloudflare In addition, the site integrates social networking buttons enabling you to share your activity on the site. Cookies from these social networks may therefore be stored on your computer when you use these functions. These sites have their own privacy policies and terms and conditions of use that may differ from ours. We invite you to consult the privacy policies and general conditions of use of these sites.

b) Opposition to the use of cookies by the site

You can prevent cookies from being stored by configuring your browser. If you decide to deactivate cookies, you will then be able to continue browsing the site. However, we cannot be held responsible for any malfunctioning of the site caused by this manipulation.

4. SHARING OF PERSONAL INFORMATION

Personal information collected by the site is not transmitted to any third party and is processed solely by us.

5. RETENTION OF PERSONAL INFORMATION

The person responsible for processing personal information will keep all personal information collected for a period of : 2 years.

6. HOSTING OF PERSONAL INFORMATION

Our website is hosted by : HOSTINGER, UAB, whose head office is located at the address below:

Švitrigailos str. 34, Vilnius 03230 Lithuania.

The host can be contacted on the following telephone number: +37 06 45 03 378 and at the following e-mail address: [email protected].

7. PERSON RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION

a) The data controller

The person responsible for processing personal information is: Lucie Legault. She can be contacted as follows:

By e-mail to this address: [email protected]

The data controller is responsible for determining the purposes and means of processing personal information.

b) Obligations of the data controller

The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge, and to respect the purposes for which the information was collected.

https://toitures.actiplus.ca/confidentialite/

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.

8. RIGHT OF OBJECTION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appear, for example, on a mailing list (“opt-out”).
In order to object to the processing of your personal information or request the withdrawal of your personal information, you must follow the following procedure:

The user must make a request to limit the processing of his/her personal information to the data controller, by sending an e-mail to the address provided above.

9. RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can view, update, modify or request the deletion of your personal information by following the procedure set out below:

The user must send an e-mail to the data controller, specifying the purpose of the request and using the data controller’s contact e-mail address provided on this page.

10. SAFETY

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Access management – authorized person
  • Access management – person concerned
  • Automatic backup
  • Username/password
  • Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

11. CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This privacy policy may be consulted at any time at the address below:

We reserve the right to make changes to ensure compliance with applicable law.

Consequently, you are invited to consult this privacy policy regularly in order to keep up to date with the latest changes.

12. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you acknowledge that you have read and understood this privacy policy and agree to its terms, particularly with respect to the collection and processing of your personal information and the use of cookies.

13. LEGISLATION

We undertake to comply with the legislative provisions set out in :

Act respecting the protection of personal information in the private sector, RLRQ c P-39.1; and/or
Personal Information Protection and Electronic Documents Act, LC 2000, c 5.